Refund policy
We understand we cant get it right every time. If you are not happy with your purchase please send it back to:
7 St Mawgan Close
Bodmin
Cornwall
PL31 2BW
Please use the bag/box it was sent in and attach our address to the front (returns address found on our website) . Please note returns are not free and must be paid by the customer.
Please note when returning your purchase/purchases:
- Items must be returned within 14 working days of being received
- Items must not be visible worn, damaged, or marked in any way what so ever. items must not have any odours, this includes aftershave, deodorant or smoke.
- Items must have all relevant tags still attached.
- When returning shoes they must be inside the box, unworn.
- Refund- Please not this may take up to 5 working days depending on your bank.
- Store credit- This is done instantly, just use it at the checkout.
- Exchange- To exchange please let us know via email at; orders@mustardclothing.co.uk